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Question: I just got an dental insurance plan that is a network provider plan only.  At the time when I got it I was fine with having to see their dentist under the plan.  For the last two years I was going to this one dentist that now no longer takes the plan.  When I call the insurance company they only have one other dentist in my area.   So I changed to that dentist as my provider.

I went in today for my cleaning and the place was a mess.   It was in a bad area that I really did not like too much. When I went into the dental office,  the front office staff were very rude to me.  It was like they did not want to be there.  The waiting room was messy and needed to be pick up some.  Since I was there I had my X-rays and cleaning done.  I did like the dentist she was nice but the place it self was not pleasant by any stand point.

Here is my issues.  My dental Insurance plans works for me since all I really get done are the two cleaning a year and they are free to me.  Since there are no other dentist should I just put up with the way the place and the staff are?  Or should I cancel my insurance and look for another dental plan where I can choose my own dentist.  That way I can go back to my original dentist I had before he stop using the dental plan I am on.

Answer: There are a few options at hand.  Like you said you can either continue going to the dentist you are now with since they are currently to only local dentist in your area under the plan. I suggest that if you do continue seeing that dentist you bring up how you felt to the dentist.  First impressions are important for any business and the dentist may not know just how bad their first impression is.

You can choose to buy a different dental insurance plan that either has more in network providers in your area and or choose an insurance plan that lets you choose your own provider so you can go back to your original dentist.  However, I strongly suggest that you do not cancel your current dental insurance plan until you have bought a replacement plan and it is in force.

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Posted on Saturday, Jun. 27th 2015 8:37 AM | by Dental | in Individual Dental Insurance Plans | No Comments »

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